Crisis Emergency Support

CRISIS EMERGENCY SUPPORT FOR SERVICE PARTICIPANTS

 1.    All Woodview Main office and satellite offices, phone messages include information on how service participants, or new referrals can access Woodview or community agency designated services in an emergency or crisis situation. Included is information on accessing local hospitals or 911 services.

 2.    All Service Participants are given emergency crisis contact information in their community regardless of level of need:

             Brantford:  Woodview Mobile Crisis               519-209-6788

            Brantford; St. Leonard’s Mobile Crisis            866-811-7188 (youth 16 or over)

            Hamilton:  COAST Mobile Crisis                    905-972-8338

            Halton:      ROCK Mobile Crisis                      905-878-9785

3.  Programs review the level of need of each case within their team, and a crisis or safety plan is made with service participants for situations determined to be of risk.

 4.  If crisis occurs during office hours, service participants are to contact their case managers and cases will be prioritized according to need.